The laws of physics prevent animals from scaling beyond a certain size, yet most companies are organized in ways that are analogous to an individual organism. We believe that company of the future should be organized more like a city, and less like an organism. We believe that the best way to scale our culture and lay the best foundation for the future is to invest in our network, our community, and our ecosystem.

CEO Letter | Zappos.com

Tony Hsieh on Zappo’s decision to turn their Kentucky warehouse over to Amazon